I enjoy learning about clients from a very dynamic perspective — where they came from, who they are now, and who they wish to become.
I look forward to watching you grow into the person you have always wanted to be.
DEGREES
Master of Art in International Disaster Psychology, University of Denver, 2017
Bachelor of Art in Psychology, Minor in Forensic Psychology, Texas State University, 2015
LICENSURE
Licensed Professional Counselor (LPC) Colorado Licensed #LPC.0015942
Licensed Professional Counselor (TLHT LPC) Florida Licensed #TPMC758
Licensed Professional Counselor (LPC) Texas Licensed #LPC.86543
Licensed Addiction Counselor (LAC) Colorado Licensed #ACD.0001807
*A Licensed Professional Counselor (LPC) must have:
a master’s degree [minimum 60 credit hours] from an American Psychological Association accredited program
clean general & criminal history background check
obtain 2,000 hours of face-to-face counseling experience
100 hours of supervision gained over a period of at least two years
have passed the National Counseling Exam (NCE)
have passed the state Jurisprudence exam
participate in 40 hours of continuing education per year of practice to maintain state licensure
*A Licensed Addiction Counselor (LAC) must have:
a clinical master’s degree [minimum 60 credit hours] from an American Psychological Association accredited program
complete 10 additional graduate level courses
obtain 2,000 hours of face-to-face counseling experience
100 hours of supervision gained over a period of at least two years
have passed the Master Addiction Counselor (MAC) exam
have passed the state Jurisprudence exam
RELEVANT COURSEWORK
Gender-Based Violence, Crisis Intervention, Program Evaluation, International Public Health, Issues in Measurement, Research Methods, Statistics, Career Counseling, Psychopharmacology, Psychopathology & Diagnosis, Clinical Interviewing, Global Mental Health, International Perspectives of Trauma Intervention, Ethics, Group Interventions, Foundations of International Disaster Psychology, Psychology of Loss & Grief, Lifespan Development & Cultural Context, Career Counseling, Adolescent Psychology, Forensic Psychology, Evolutionary Psychology, Sociology, Personality Psychology, Crime Theory, Criminal Law
PROFESSIONAL EXPERIENCE
Community Reach Center Westminster, CO
Licensed Therapist 12/2023-current (part time as of 12/2024)
· Provides therapy to assigned consumers and/or families of assigned consumers as appropriate.
· Prepares and manages treatment plans and discharge plans.
· Provides therapeutic crisis interventions as needed.
· Documents interventions and program activity. Maintains accurate and timely clinical records. Maintains confidentiality of consumer records
· Utilizes measurement-based care to track success of services and support informed treatment decisions.
· Empowers consumers to reach optimum level of achievement; sets positive example and provides role modeling to accomplish goals.
· Facilities, and/or co-facilitates group therapy sessions following evidence-based practices.
· Member of multi-disciplinary team comprised of Case Managers, Peer Support Specialist, Employment Specialist, and Medical Professionals
· Attends scheduled supervisions, team meetings, staffing’s, and professional development opportunities.
· Performs other such duties as assigned within the scope of the position and program description, as well as those reflective of their experience, education and ability.
*Additional responsibilities volunteered for outside of job description:
- Facilitated psychopharmacology training for the Adams County Police Department
- Sole provider for Westminster Wellness Court, a specialty court administered by Westminster Municipal Court to enable those involved with the criminal justice system to engage in mental health services in the form of a deferred sentence
- Provided clinical supervision for candidates of licensure for professional counseling, addiction counseling & clinical social work
- Facilitated team meetings in program manager’s absence
- Provided technical assistance company-wide on NextGen
- Assisted in facilitating NextGen basic training to clinical staff
- Created new workflows for audit & Medicaid compliance
- Completed comprehensive assessments for various outpatient teams, including but not limited to doing virtual assessments via zoom with clients actively incarcerated through the In Reach program
- Provided education to clinical team on fee for service versus capitated Medicaid
- Made Medicaid compliant comprehensive assessment template that became utilized by entire outpatient team
- Worked closely with program manager to monitor caseload assignments, workflow improvement opportunities & find opportunities to increase billing potential.
- Conducted risk assessment training with non-clinical staff to increase comfort with assessment & safety planning
Aurora Mental Health Center Aurora, CO
Connect-To-Care Licensed Clinician 2/2022-10/2022
• Conducts behavioral health screenings and assessments, including diagnostic evaluations
• Conducts comprehensive assessments
• Provides targeted brief interventions & therapy for a small caseload of individuals
• Build relationships and work collaboratively with local non-profit agencies, public social services, and state policy makers to enhance their understanding and utilization of services
• Provides & participates in group and individual supervision and case conference meetings on a weekly basis
• Provides clinical & peer supervision to master’s level clinicians
• Makes appropriate internal referrals based on client needs
• Ensures barriers to care are reduced as much as possible to increase access to the highest quality of care available
• Provides psychoeducation to clients, their families & their caregivers as clinical need is indicated
• Maintained a passing score (above 80%) for all QI audits
• Provided a minimum of 24 hours of direct clinical care weekly
• Provided necessary critical incident information to CDPHE
Pettable Remote
Co-Founder & Head of Clinical 1/2021-2/2024
• Effectively articulate a shared vision, mission, and strategic plan in conjunction with the CEO
• Lead all operational aspects of cross functional clinical programs, including strategic planning, communication, coordination, delegation, and stepping into direct action as necessary to make sure goals are achieved on time and on budget
• Addresses problems involving personnel, clinical staff, patient, families and the general public
• Proactively identify potential risks and develop & implement action plans to avoid or mitigate program risks and make appropriate trade-offs of balancing risks with study deliverables and costs
• Holds staff meetings to provide opportunity for participative planning
• Provides opportunities for growth and development of clinic staff
• Serve as leader and build staff consensus to ensure coordination and integration of care across service dog & emotional support units
• Ensure safe, timely, and appropriate care for all clinicians and patients
• Provides direct patient care if needed
Colorado Coalition for the Homeless Denver, CO
Integrated Behavioral Health Provider 10/2017-1/2022
• Conducted behavioral health screenings and assessments, including diagnostic evaluations
• Provided counseling services, as appropriate, using treatment models such as motivational interviewing, behavioral activation, stepped care, solution-focused therapy, cognitive behavioral therapy, and skills training
• Provides targeted brief interventions and therapy; treatment provided is frequently crisis focused and episodic care. Delivers ongoing individual psychotherapy for a small caseload of individuals
• Collaborates with the consulting psychiatric prescriber and primary care physicians in making diagnoses, formulating treatment plans, monitoring patient progress, and accessing direct psychiatric consultation. Functions independently as the behavioral health counseling specialist on an integrated health care team
• Provides proactive collaborative services to patients and families with face-to-face and telephone contacts
• Utilizes the practice information system and Electronic Health Record (EHR) as appropriate
• Collaborates with staff at Stout Street Integrated Health Center, West End Health Center, Residential Services, and other CCH programs, to contribute to the design of the processes used to identify the targeted population and facilitate patient and family access to health-related behavioral counseling and treatment
• Makes appropriate referrals to outside entities, including specialists and others, to provide additional appropriate supports, especially for the care of patients with complex or severe mental health, substance use or medical concerns
• Develops educational training materials and disseminates information to healthcare staff on the behavioral aspects of health, disease, and recovery, as well as on health-related behavioral counseling
• Maintains on-going competency in the use of the EHR and the Homeless Management Information System (HMIS)
• Recording all patient visits, completing charting, and submitting all billing codes for clients within a 24-hour period Utilizing the EHR and any future upgrades as directed
• Maintaining a passing score (above 75%) in all QA compliance audits.
*Additional responsibilities volunteered for outside of job description:
- Conducted pre and post-test over 6 months with intention of identifying & reducing staff burnout
- Successfully improved integrated health team’s job satisfaction by 10% in 6 months with no cost to the company
- Created & executed award ceremony for varying categories for staff, as voted upon by staff
- Created & executed new onboarding process for improving staff resilience & reducing turnover
- Assisted in the creation & execution of mental health sick days for staff
Family Tree Lakewood, CO
Safe Exchange & Supervision Specialist Master Intern 8/2016-6/2017
• Provided case management services with families of high-conflict divorce often involving childhood sexual abuse with parental perpetrators
• Supervised parenting time with court-ordered and voluntary child supervision cases
• Weekly supervision with licensed supervisor
• Conducted intakes with adult and child clients to assess for wellness of fit within program • Produced domestic abuse literature
• Produced suicide prevention literature
• Produced community resource literature
• Assisted with and facilitated trauma-informed trainings for staff
Transcultural Psychosocial Organization of Cambodia Phnom Penh, Cambodia
Mental Health Master Intern 6/2016-8/2016
• Provided clinical feedback & structure for group therapy in rural provinces
• Created trauma-informed questionnaire for case formulation purposes
• Provided training & additional resources in Cognitive Processing Therapy
• Created marketing pieces for rural province mental health promotion
• Wrote & published literature in order to bridge the gap between Khmer Rouge victims & perpetrators using perpetrator narrative (as seen in University of Denver Winter 2018 magazine)
• Assisted with staff burnout prevention training at Tuol Sleng Genocide Museum
• Assisted in testimony therapy for Khmer Rouge perpetrators within Buddhist pagodas (places
of worship)
• Lead a team of counselors into the rural provinces to do emotional processing and testimony, or narrative therapy, with Khmer Rouge perpetrators
Trauma & Disaster Recovery Clinic at the University of Denver Denver, CO
Psychotherapy Intern 9/2015-5/2017
• Conducted individualized therapy sessions
• Provided counseling using psychodynamic & cognitive behavioral therapy
• Assisted clients with recognizing behavior patterns
• Collaborated with clinical supervisors Dr. Ous Badwan & Dr. Judith Fox
• Maintained client confidentiality
• Assessed and evaluated clients using the DSM-V diagnostic criteria
• Completed paperwork in timely manner: Client Intake Summary Report & Periodic Summary Report
• Maintained knowledge on Medicaid & Medicare needs for diagnoses
• Worked with victims of trauma, including perpetrators & victims of violent crimes
Lutheran Family Services Denver, CO
Volunteer Coordinator and Church Relations Intern 1/2016-6/2016
• Assisted with refugee family intakes
• Assisted in the creation of a new online program used for refugee resettlement data collection
• Resettled refugee families in the Denver metro area & Aurora
• Remained in constant communication with case managers
• Collected up-to-date addresses and phone numbers of refugee families
• Processed data and inputting information to the google drive, F: drive, and Windows Drive
• Prepared and organizing orientation packets
• Collected bio data and housing placement forms
• Compiled team reports regarding family assimilation progress
• Matched volunteer/resettlement teams with refugee families
Denver Rescue Mission Denver, CO
Family Refugee Services Master Intern 10/2015-5/2016
• Ensured that immediate needs are met upon arrival into the United States
• Worked alongside Case Managers in preparing and implementing client resettlement plans in accordance with timelines and requirements of federal, state and other funding sources
• Facilitated meetings between refugee families and community navigators
• Participated in key professional and community organizations as refugee advocate
• Worked in partnership with federal resettlement agency Lutheran Family Services
• Created new intake system in conjunction with Lutheran Family Services in order to make storing refugee data easier to access for staff
St. Jude’s Ranch for Children New Braunfels, TX
Child Specialist 9/2014-5/2015
• Assisted in basic living necessities for children using the Therapeutic Model of Care
• Provided a loving and caring home-like environment for children under the age of 21
• Ensured prompt entry of significant events occurring with youth and enter into Youth Care treatment software to include house data, youth behavior, progress, and medication logs
• Established and maintained positive and professional relationships with community agencies and government officials
• Participated in key professional and community organizations as youth advocate
• Program implementation of Trauma-Based Relational Intervention, an evidence-based practice for children who have survived trauma in early childhood
• Monitored and informed teenage mothers of personal hygiene minimums for themselves and their children
• Monitored nutrition of teenage mothers and their children
• Maintained minimum standards under the United States Department of Agriculture for shelter facilities
• Attended training twice a week in Trauma-Based Relational Intervention
San Marcos Baptist Academy San Marcos, TX
Recreation Supervisor 8/2011-5/2014
• Conducted training weekly to maintain trauma-informed care
• Lead events to ensure the psychosocial health of a diverse student body
• Supervised staff of 15 individuals for on and off-campus student body events
• Facilitated group discussion in staff meetings
• Mentored students struggling with mental health in a boarding school setting
• Maintained relationships with parents of minor children
PRESENTATIONS & PUBLICATIONS
• Holmes Turner, R.L. (2024, April). Psychopharmacology & SUD. 90 minute lecture on psychotropic medication, substance use, and trauma-informed approaches while responding to dispatch call or performing arrest.
• Holmes Turner, R.L. (2024, February). Providing psychotherapy with clients experiencing homelessness. One hour lecture on evidence-based practice for the homeless population.
• Holmes, R.L. (2016, July). Voices. A 100-page novel based on the testimonies and
narratives on Khmer Rouge perpetrators.
• Holmes, R.L. (2016, October). Mental Health in Cambodia. One-hour lecture for community disaster stakeholders in the Denver area at University of Denver’s Craig Hall.
• Holmes, R.L. (2015, October). Feminist Theory & Intervention. One-hour lecture on feminist theory and family systems made for University of Denver’s Trauma & Disaster Recovery Clinic resources for maintaining a healthy family dynamic.
• Holmes, R.L., Feehs, L.L., Iliescu, B., Evans, J.B. (2016, October). Disaster Mental Health Response to Columbine. One-hour lecture presentation for graduate course on Disaster Mental Health at the University of Denver, Denver, CO.
• Holmes, R.L., Kromrey, B. (2016, May). Mental Health in Cambodia. 45-minute lecture presentation on the current state of mental health and how it can be improved for Cross Cultural Competency course at the University of Denver, Denver, CO.
• Holmes, R.L., Iliescu, B., Kowal, A. (2016, February). MDMA Assisted Therapy. 60- minute lecture presentation for graduate course on International Perspectives of Trauma Intervention at the University of Denver, Denver, CO.
• Holmes, R.L., Haight, R., Denecke, A. (2015, November). Cross-Cultural Views and Experiences of Older Adults. 45-minute lecture presentation for graduate course on Lifespan Development & Cultural Context at the University of Denver, Denver, CO.
SERVICE TO COMMUNITY
University of Denver Denver, CO 4/2024
•Participated in comprehensive exam panel with core faculty of the MA International Disaster Psychology program to determine if second year students would be permitted to graduate based on their written & oral defense.
Mental Health America Denver, CO 3/19-current
• Participate in meetings with the director of Denver Human Services & the director of Behavioral Health for the state of Colorado to advocate for mental health policy
• Testify for mental health bills as requested *testified on bill requiring forensic bed expansion for state hospitals in CO
• Participate in media interviews as requested *participated in live 9News Denver interview providing information on how the community can access crisis & outpatient resources
• Participate in the construction of mental health legislation.
Younglife Austin, TX 8/2010-5/2015
• Managed social media output
• Assisted with conducting, writing, and presenting testimonies of faith
• Assisted and lead weekly team meetings
• Organized social events for high school students in the community
• Assisted in planning and execution of community fund-raising events
• Participated in 7 day trail building volunteer trip annually.
TRAININGS & CERTIFICATIONS
Cognitive Processing Therapy 2/2016
Psychological First Aid 9/2015
FEMA Incident Command System Trainings (100, 700, 800) 9/2015
Trauma-Informed Care 2/2016, 2/2024
Collaborative Management & Assessment of Suicidality (CAMS) 1/2021, 4/2024
Diversity, Equity & Inclusion 1/2021, 3/2024
Creating Welcoming Environments for All (LGBTQIA+) 2/2022
Enhancing Clinical Competency through An Understanding of Military Culture 3/2022
PROFESSIONAL MEMBERSHIPS
United Nations Association
American Psychological Association (APA)
National Alliance on Mental Illness (NAMI)
Mental Health Colorado
National Health Care for the Homeless (NHCH)
American Civil Liberties Union (ACLU)
RESEARCH EXPERIENCE
Texas State University Denver, CO Research Assistant 1/15-5/15
Topic: The Influence of a Mobile Phone Application on Medication Adherence
• Assisted with a Health Psychology Intervention with Dr. Haskard-Zolnierek and Dr. Howard in the Department of Psychology at Texas State University on a study to improve medication adherence for patients with chronic illnesses
• Obtained informed consent, collected baseline psychosocial data, and implemented the interactive smartphone adherence intervention
Research Methods 1/15-5/15
Topic: Risk-Taking Behavior in Greek Life
• Generated anonymous survey in order to determine influence of Greek organization membership on college campuses and risky behavior outcomes.
• The correlation between risk-taking behavior and Greek organization membership was found to be statistically relevant, retaining the null.
AWARDS
· Team of the year recipient at Community Reach Center, August 2024
· Remarkable Reacher, January 2024
“Rhiana made me feel comfortable from the moment I first talked to her during the free phone consultation. She is funny, relatable and explains things to make your problems understandable. She pushes you to make yourself better, but not so far that you retreat into yourself and give up. Rhiana has a very comforting personality, one that allows you to feel safe in opening up to her.”
“Rhiana is really thoughtful and incredibly good at reading individual situations in order to provide advice that is tangible and tailored. She does an excellent job of creating attainable goals and providing thoughtful feedback. ”
“Rhiana is supportive, open, kind, honest, and great at bringing humor into the room. She has a presence that makes you feel relaxed, understood, and right at home. If you’re looking for someone to help get you through the hard times, I would highly recommend!”